Frequently Asked Questions

For a comfortable experience, we recommend bringing:

  • Comfortable clothing
  • Sunscreen
  • Sunglasses
  • Hat
  • Swimwear
  • Jacket

Yes, our boat tours include swimming stops whenever sea and weather conditions allow. The safety of our passengers is our top priority.

Unfortunately, pets are not allowed on board our vessels, with the exception of guide dogs.

Our vessels offer free Wi-Fi, with the exception of speedboats, which provide a more dynamic experience and closer contact with the sea.

Yes, all vessels are equipped with life jackets for adults and children. Wearing them is not mandatory, except on specific experiences where safety requires it.

During the winter, advance booking is not required. However, during the high season, we strongly recommend booking your tour in advance to ensure availability.

If weather conditions do not allow the tour to take place safely, it will be possible to reschedule or, if necessary, receive a full refund of the booking.

Our vessels have a bar on board with payment by card available, except for the speedboats.

Our vessels are equipped with toilets, except for the speedboats.

Unfortunately, we cannot allow animals on board, except for guide animals.

The vessels Belize II and Espírito Oceânico are equipped with an access ramp, allowing boarding for guests with reduced mobility or wheelchair users. However, please note that the onboard restrooms are not wheelchair accessible.

No, except for food for children.

For further information, please contact us.
For further information, please contact us.