Terms & Conditions

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
You must present your reservation number at check-in, preferably in "paper" or digital format .
At check-in, all group members must be present.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.

AlgarExperience reserves the right to change the PVP’s.
VAT included at the legal rate in force.
 

AlgarExperience is not responsible for the loss of personal property on board the vessels.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.

Check-in / boarding will be denied to customers who present themselves with inappropriate or offensive clothing and / or under the high effect of alcohol or narcotics.
It is prohibited bring drink and food on board, except baby food (up to 3 years old). Children under 16 must be accompanied by a responsible adult.

With the purchase of the ticket, AlgarExperience is authorized to capture and publicize the photographs obtained within the scope of the event organized by itself to which the ticket refers. If you do not authorize the collection and use of photographs and videos with your image, you must, for this purpose, make this express declaration at the check-in counter.
Our catamarans are equipped with Wi-Fi system, safeguarding technical malfunctions.
All of our vessels respect European safety standards.
Our company Várzeamar has all mandatory insurance, being licensed by Turismo de Portugal (RNAAT Nº 265/2010).

 

General:
If you want to cancel your reservation, you must do so 48 hours in advance of the experience. Canceling within the 48 hour period does not grant the right to a refund, except on presentation of medical evidence.

Regarding the experiences open to the public:
• Full refund for cancellations up to 48 hours before the activity, with no refund for cancellations less than 48 hours before the activity.
• For cancellations due to weather conditions or unforeseen circumstances, AlgarExperience will indicate an alternative date, otherwise a full refund will be made.

Regarding private experiences:
• You can cancel up to 7 days before the event - full refund; between 7 days and up to 48 hours before the event - 50% of the budgeted / awarded value; 48 hours or less from the event - no refund.
• For cancellations due to weather conditions or unforeseen circumstances, AlgarExperience will indicate an alternative date, otherwise a full refund will be made.

Experiences

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
You must present your reservation number at check-in.
If you want to have access to the “Top Deck ”, you can order with an extra cost associated with availability at check-in.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
Visit to the caves and stop for baths subject to favorable sea and atmospheric conditions .
Children under 16 must be accompanied by a responsible adult.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
Visiting the caves is subject to favorable sea and atmospheric conditions.
This activity is not recommended for children under 3 years and pregnant women, for safety reasons.
AlgarExperience reserves the right to change the vessel of the experience.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure the protection children under 16 years old must be accompanied by a responsible adult.

REBOOKING POLICY:
From May to October, in case the customer does not see dolphins there is no refund, but he has the possibility to reschedule this experience free of charge or use the respective value as a credit for another experience, except for the activities of Kayaks, Parasailing and Fishing.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
It is forbidden to bring food and drink on board.
Visiting the caves is subject to favorable sea and atmospheric conditions.
This activity is not recommended for children under 1.10m, pregnant women and people with back problems for safety reasons.
Minors 16 years old must be accompanied by a responsible adult.
AlgarExperience reserves the right to change the vessel of the experience.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure adequate protection.

REBOOKING POLICY:
From May to October, in case the customer does not see dolphins there is no refund, but he has the possibility to reschedule this experience free of charge or use the respective value as a credit for another experience, except for the activities of Kayaks, Parasailing and Fishing.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
The visit to the caves is subject to favorable sea and atmospheric conditions.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, please advise when purchasing the experience.
Open bar subject to responsible consumption.
Prohibited bring food and drink on board, except baby food (up to 3 years old). Children under 16 years old must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecue will be held at Praia de Ferragudo.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
The visit to the caves is subject to favorable sea and atmospheric conditions.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, let us know at the time of purchase of experience.
Open bar subject to responsible consumption.
It is forbidden to bring food and drink on board, except baby food (up to 3 years old). Children under 16 must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecues will be held at Praia de Ferragudo.

REBOOKING POLICY:
From May to October, in case the customer does not see dolphins there is no refund, but he has the possibility to reschedule this experience free of charge or use the respective value as a credit for another experience, except for the activities of Kayaks, Parasailing and Fishing.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
The visit to the caves is subject to favorable sea and atmospheric conditions.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, please advise when purchasing the experience.
Open bar subject to responsible consumption.
Prohibited bring food and drink on board, except baby food (up to 3 years old). Children under 16 years old must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecue will be held at Praia de Ferragudo.

Check-in must be done up to 30 minutes before the activity, at the AlgarExperience counters, in Marina de Albufeira.
This activity is not recommended for children under 1.10m.
Children under 16 must be accompanied by a responsible adult.
It is mandatory that all passengers present an identification document at the time of check-in in order to board.
Single, double or triple flights are subject to the decision of the vessel's master at the time of the activity , subject to favorable maritime-atmospheric and technical conditions.
Photo and Video service available on request | Extra Cost.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure adequate protection for them.

Check-in must be carried out up to 30 minutes before the activity, at AlgarExperience counters, at Marina de Albufeira.
Activity not suitable for children under 3 years old. Children under 16 years old must be accompanied by a responsible adult .
It is mandatory, all passengers must present an identification document at check-in to be able to embark.
It is allowed to take your own fishing rod to carry out the activity, if you wish.
It is mandatory to have a general fishing license or boat valid from 16 years old. If not, an extra charge of € 6 per person will be charged at check-in.
AlgarExperience is not responsible for material damage to goods during the experience, so we advise you to ensure adequate protection.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Marina de Albufeira.
Activity not recommended for pregnant women, people with spine problems or similar and children under the age of 5 years.
The activity is subject to favorable sea and atmospheric conditions.
It is forbidden to bring food and drink on board.
Children under 16 must be accompanied by a responsible adult.
AlgarExperience is not responsible for damages personal property materials during the experience, so we advise you to ensure adequate protection of them.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
Activity not recommended for pregnant women, people with low back problems or similar and children under the age of 5 years.
The activity is subject to favorable sea and atmospheric conditions.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
Vegetarian menu must be requested in advance when purchasing the experience.
If you have any restrictions food advise when buying the experience.
Open bar subject to responsible consumption.
It is forbidden to bring food and drink on board, except food for babies (up to 3 years old). Children under 16 must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecues will be held at Praia de Ferragudo.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.

Check-in must be carried out up to 30 minutes before the activity, at AlgarExperience counters, at Marina de Albufeira.
Reservations greater than 5 elements are subject to AlgarExperience's consent.
This activity is prohibited to minors under 18 years old .
Bar open during the 1st hour of the tour (water, soft drinks, beer, white wine, sangria).
Not included: Other drinks available in the bar service.
Proof of identification may be requested at the time from check-in and / or at the bar.
Mandatory identification to confirm age.
Forbidden to bring food and drink on board.
At special events, the Belize BoatParty PVP may change.

Check-in/boarding will be denied to customers who present themselves with inappropriate or offensive clothing and/or under the high effect of alcohol or narcotics.

AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.

AlgarExperience reserves the right to change the vessel of the experience.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, in Albufeira Marina. Reservations greater than 5 elements are subject to AlgarExperience's consent. This activity is prohibited to minors under 18 years old. Proof of identification may be requested at check-in and / or at the bar. Mandatory identification for possible age confirmation. It is forbidden to bring food and drink on board. At special events the Sunset Soul Experience PVP can change.

Check-in / boarding will be denied to customers who present themselves with inappropriate or offensive clothing and / or under a high effect of alcohol or drugs, without refund. AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection. AlgarExperience reserves the right to change the vessel of the experience.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
It is forbidden to bring food or drink on board, except for baby food (up to 3 years).
Catering Service available on request.
Reservations are always subject to availability by AlgarExperience.
Photo and Video Service available on request | Extra Cost.
Minors under 16 must be accompanied by a responsible adult.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.
Speedboat Terms and Conditions

Speedboat tours are not recommended for pregnant women, people with spine problems or the like and children under 1 meter in height.

Water Sports Terms and Conditions

Water sports are not recommended for pregnant women, people with back problems or similar and children or less than 1.1 meters in height.

Other Terms and Conditions
Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, in Albufeira Marina.
Minimum rental time of 2 hours.
For all water sports (including Parasailing), a 3-hour rental is required.
Flights are subject to favorable maritime-atmospheric conditions and techniques, as decided by the vessel's master.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.
Photo and video service is available at extra cost.
Service not available in the event of a material breakdown.

Check-in must be carried out up to 30 minutes before the activity, at AlgarExperience counters, at Marina de Albufeira.
Activity not suitable for children under 3 years old. Children under 16 years old must be accompanied by a responsible adult .
It is mandatory, all passengers must present an identification document at check-in to be able to embark.
It is allowed to take your own fishing rod to carry out the activity, if you wish.
It is mandatory to have a general fishing license or boat valid from 16 years old. If not, an extra charge of € 6 per person will be charged at check-in.
Photo and Video Service available on request | Extra Cost.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
It is forbidden to bring food or drink on board, except for baby food (up to 3 years).
Catering Service available on request.
Reservations are always subject to availability by AlgarExperience.
Photo and Video Service available on request | Extra Cost.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.

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