Terms & Conditions

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
You must present your reservation number at check-in, preferably in "paper" or digital format .
At check-in, all group members must be present.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.

AlgarExperience reserves the right to change the PVP’s.
VAT included at the legal rate in force.
 

AlgarExperience is not responsible for the loss of personal property on board the vessels.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.

Check-in / boarding will be denied to customers who present themselves with inappropriate or offensive clothing and / or under the high effect of alcohol or narcotics.
It is prohibited to bring food and drinks on board, except children food.
Children under the age of 16 must be accompanied by a responsible adult.

With the purchase of the ticket, AlgarExperience is authorized to capture and publicize the photographs obtained within the scope of the event organized by itself to which the ticket refers. If you do not authorize the collection and use of photographs and videos with your image, you must, for this purpose, make this express declaration at the check-in counter.
Our catamarans are equipped with Wi-Fi system, safeguarding technical malfunctions.
All of our vessels respect European safety standards.
Our company Várzeamar has all mandatory insurance, being licensed by Turismo de Portugal (RNAAT Nº 265/2010).

Regarding experiences open to the public:
• Full refund for cancellations up to 12 hours before the experience for reservations ≤ 9 people;
• Full refund for cancellations up to 24 hours before the experience for reservations ≥ 10 people;
• Cancellations that don’t comply with our policy and the established schedules will not be refunded; 
• The policy may have exceptions in case of medical proof.
• For cancellations due to weather conditions or unforeseen circumstances, AlgarExperience will indicate an alternative date,otherwise a full refund will be made.

Regarding private experiences:
• Full refund for cancellations up to 72 hours before the experience;
• 50% refund of the total budgeted amount for cancellations between 72 and 24 hours before the experience;
• Cancellations that do not comply with our policy regarding established timetables will not be refunded;
• For cancellations due to weather conditions or unforeseen circumstances, AlgarExperience will indicate an alternative date, otherwise a full refund will be made.

Regarding Events:
• Full refund for cancellations up to 7 days before the event;
• 50% refund of the budget/adjudicated value for cancellations from 7 days to 48 hours before the event;
• Cancellations 48 hours or less before the event, no refund;
• For cancellations due to weather conditions or unforeseen circumstances, AlgarExperience will indicate an alternative date, otherwise a full refund will be made.

Experiences - Albufeira

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
You must present your reservation number at check-in.
If you want to have access to the “Top Deck ”, you can request it at an extra cost, subject to availability at the time of booking.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Visit to the caves and stop for baths subject to favorable sea and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
Children under the age of 16 must be accompanied by a responsible adult.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
Visiting the caves is subject to favorable sea and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
This activity is not recommended for children under 3 years and pregnant women, for safety reasons.
AlgarExperience reserves the right to change the vessel of the experience.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure the protection children under 16 years old must be accompanied by a responsible adult.

Money Back Guarantee:
Money Back Guarantee is our 100% refund policy/guarantee if you do not see dolphins.
You can purchase your ticket with this guarantee, at the end of your tour, if you do not see dolphins, the full amount of your ticket will be refunded.
If you purchase the value of the ticket without the guarantee, you will not be refunded.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
It is forbidden to bring food and drink on board.
Visiting the caves is subject to favorable sea and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
This activity are not allowed for children under 5 years old and under 1.10m, pregnant women and people with back problems for safety reasons.
Minors 16 years old must be accompanied by a responsible adult.
AlgarExperience reserves the right to change the vessel of the experience.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure adequate protection.

Money Back Guarantee:
Money Back Guarantee is our 100% refund policy/guarantee if you do not see dolphins.
You can purchase your ticket with this guarantee, at the end of your tour, if you do not see dolphins, the full amount of your ticket will be refunded.
If you purchase the value of the ticket without the guarantee, you will not be refunded.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at the AlgarExperience desks, in the Albufeira Marina.
The visit to the caves is subject to favorable maritime and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
Boarding & disembarking to the beach, with the possibility of getting wet.
WC not available at the beach.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, please advise when purchasing the experience.
Open bar subject to responsible consumption.
It is prohibited to bring food and drinks on board, except children food. Children under 16 years old must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecue will be held at Praia de Ferragudo.

Note: Towels and snorkeling equipment are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at the AlgarExperience desks, in the Albufeira Marina.
The visit to the caves is subject to favorable maritime and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
Boarding & disembarking to the beach, with the possibility of getting wet.
WC not available at the beach.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Sunset Barbecue Experience is not recommended for children under 5 years old.
Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, please advise when purchasing the experience.
Open bar subject to responsible consumption.
It is prohibited to bring food and drinks on board, except children food.
Children under the age of 16 years old must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecue will be held at Praia de Ferragudo.

Note: Towels and snorkeling equipment are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at the AlgarExperience counters, in Marina de Albufeira.
The Parasailing experience are not allowed for pregnant women, people with back problems or similar and children under 5 years old and under 1,10m in height.
Children under the age of 16 must be accompanied by a responsible adult.
It is mandatory that all passengers present an identification document at check in to be able to board.
Single, double or triple flights are subject to the decision of the vessel's master at the time of the activity , subject to favorable maritime-atmospheric and technical conditions.
Photo and Video service available on request | Extra Cost.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure adequate protection for them.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be carried out up to 30 minutes before the activity, at AlgarExperience counters, at Marina de Albufeira.
This activity is prohibited to minors under 18 years old .
Welcome drink included.
Not included: Other drinks available in the bar service.
Proof of identification may be requested at the time from check-in and / or at the bar.
Mandatory identification for possible age confirmation.
Forbidden to bring food and drink on board.
At special events, the Belize BoatParty PVP may change.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Check-in/boarding will be denied to customers who present themselves with inappropriate or offensive clothing and/or under the high effect of alcohol or narcotics.

AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.

For security reasons, at boarding time and/or disembarkation, a metal detector search will be used for the clothing and/or handbag.

AlgarExperience reserves the right to change the vessel of the experience.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, in Albufeira Marina.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

This activity is prohibited to minors under 18 years old. Proof of identification may be requested at check-in and / or at the bar. Mandatory identification for possible age confirmation. It is prohibited to bring food and drinks on board. At special events the Sunset Soul Experience PVP can change.

Check-in/boarding will be denied to customers who present themselves with inappropriate or offensive clothing and/or under the high effect of alcohol or narcotics.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.

For security reasons, at boarding time and/or disembarkation, a metal detector search will be used for the clothing and/or handbag.

AlgarExperience reserves the right to change the vessel of the experience.

Note: Towels are available for rent at check-in upon security deposit.

Experiences - Vilamoura

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Vilamoura Marina.
You must present your reservation number at check-in.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Visit to the caves and stop for baths subject to favorable sea and atmospheric conditions.
Due to safety reasons, disembarking in the caves is not allowed.
Children under the age of 16 must be accompanied by a responsible adult.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.

Note: Towels are available for rent at check-in upon security deposit.

Check-in must be done up to 30 minutes before the activity, at the AlgarExperience desks, in the Vilamoura Marina.
Note: Due to the vessel having a 20-meter high mast, the cave visitation will be limited, considering this characteristic.
Due to safety reasons, disembarking in the caves is not allowed.
Boarding & disembarking to the beach, with the possibility of getting wet.
WC not available at the beach.

Reservations greater than 5 elements are subject to AlgarExperience's consent.
Even if the reservation was made for more than 5 people, it’s still necessary to contact directly AlgarExperience to validate the booking. If this procedure is not complied with, AlgarExperience reserves the right to cancel the booking at check-in.

Vegetarian menu must be requested in advance when purchasing the experience.
If you have any food restrictions, please advise when purchasing the experience.
Open bar subject to responsible consumption.
It is prohibited to bring food and drinks on board, except children food. Children under 16 years old must be accompanied by a responsible adult.
Minimum age for alcohol consumption is 18 years old. Proof of identification may be requested at check-in and / or at the bar.
AlgarExperience reserves the right to change the time and / or the vessel of the experience, without prior notice.
* If weather conditions are not favorable to disembarkation on the isolated beach, the Barbecue will be held at Praia de Ferragudo.

Note: Towels and snorkeling equipment are available for rent at check-in upon security deposit.

Exclusive Experiences

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
It is prohibited to bring food and drinks on board, except children food.
Catering Service available on request.
Reservations are always subject to availability by AlgarExperience.
Children under the age of 16 must be accompanied by a responsible adult.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.
 
Note: Towels and snorkeling equipment are available for rent at check-in upon security deposit.
Speedboat Terms and Conditions

Speedboat hires are not allowed for pregnant women, people with back problems or similar and children under 4 years of age.

Water Sports Terms and Conditions

Water sports are not allowed for pregnant women, people with back problems or similar and children under 4 years old and under 1,10m in height.

Other Terms and Conditions
Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, in Albufeira Marina.
Minimum rental time of 1h15.
For all water sports (including Parasailing), a 3-hour rental is required.
Flights are subject to favorable maritime-atmospheric conditions and techniques, as decided by the vessel's master.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their proper protection.
Photo and video service is available at extra cost.
Service not available in the event of a material breakdown.

Check-in must be done up to 30 minutes before the activity, at AlgarExperience counters, at Albufeira Marina.
IIt is prohibited to bring food and drinks on board, except children food.
Catering Service available on request.
Reservations are always subject to availability by AlgarExperience.
Photo and Video Service available on request | Extra Cost.
Children under the age of 16 must be accompanied by a responsible adult.
AlgarExperience is not responsible for material damage to personal property during the experience, so we advise you to ensure their adequate protection.

Note: Towels and snorkeling equipment are available for rent at check-in upon security deposit.

For further information, please contact us.
For further information, please contact us.